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Return to shopTerms & Conditions
Changes to Terms and Conditions
By accessing, browsing or placing an order on the WestarShield website, you agree to be bound by these Terms & Conditions. If you do not accept any part of these terms, please do not use our website. We reserve the right to revise these terms at any time without prior notice, and updates will take effect once published online. Your continued use of the site after changes constitutes acceptance of the revised terms.
Limitation of Liability
WestarShield shall not be liable for any indirect, incidental or consequential damages arising out of your use of our website or purchased products. Our total liability shall not exceed the amount you paid for your relevant order. We make no warranties, expressed or implied, beyond those required by applicable local law. We cannot be held responsible for delays caused by customs, logistics providers or circumstances outside our reasonable control.
Copyright and Trademark
All text, images, graphics, logos and branding shown on this website are the intellectual property of WestarShield. You may not copy, distribute, modify or reuse any content for commercial purposes without our written permission. The WestarShield name, word mark and logo are registered trademarks. Unauthorised use of our trademarks is strictly prohibited. Third‑party trademarks appearing on the site belong to their respective owners.
Products, Content, and Specifications
We make every effort to display product colours, features and descriptions accurately. However, slight variations may exist due to screen displays, production batches or component upgrades. Product specifications are subject to change without advance notice. All items listed on the website are offered subject to availability. We reserve the right to discontinue any product at any time. Pricing shown on the website may be updated periodically.
Shipping Limitations
We deliver goods to most countries worldwide, but shipping is not available to certain restricted jurisdictions due to import regulations, sanctions or local legal requirements. Delivery times are only estimates and are not guaranteed. Import duties, customs fees and local taxes in the destination country are the responsibility of the customer. We are not liable for delays or seizures caused by local customs authorities.
Your Account
When you create an account on our store, you are responsible for keeping your login credentials secure. All activities carried out under your account are your responsibility. You must provide accurate and complete contact and delivery information. You agree to notify us immediately if you become aware of unauthorised access to your account. We may suspend or terminate your account in case of fraudulent activity or breach of these terms.
Exchange and Refund Policy (Online Shop)
Eligible items may be returned or exchanged within 30 calendar days upon delivery. Products must be unused, undamaged and kept in original factory packaging. Hygiene‑related personal‑care items cannot be returned for health‑protection reasons. You must contact our customer service team to obtain return authorisation before sending goods back. Return shipping costs shall be paid by the customer unless the product arrives defective or damaged on arrival. Refunds will be processed after we receive and inspect the returned merchandise.